The team provides clinical service for palliative care patients in their own home.

Treatments include:

• Wound management for trauma and chronic wounds.
• Lower-leg care for various types of ulcerations.
• Post-operative care, transitioning to GP Practice nurses once ambulant.
• Administration of medication by injection (excluding oral medications and eye drops).
• Management of urinary catheters and bowel issues.
• End of life or palliative care.
• Supporting self-care for patients and carers, including administering injections, PICC lines, eye drops, and dressings.

The team provides clinical service for palliative care patients in their own home.

Hub hours for referrals are Monday to Friday, 8.30am to 4.30pm.

The Hospice Rapid Access Service team is a 24 hour services for people with a primary health need, who are rapidly deteriorating, and likely to be entering the terminal/palliative care phase of their illness. 

Havens Hospices, St Lukes Hospice and Farleigh Hospice work together as a collaborative to ensure consistency of care across all of Mid and South Essex.

The Hospices will assess the care needs of the patient and source care that meets the holistic needs of the patient.  This could be care in the home, on an in-patient unit, or in a Nursing Home.

Havens Hospices – havenshospices.rapidaccess@nhs.net (Southend, Castle Point and Rochford)

Farleigh Hospice -  contactteam.fh@nhs.net (Chelmsford, Maldon and the Dengie, Braintree and the surrounding areas)

St Luke’s Hospice - Stlukes.oneresponse@nhs.net (Basildon and Thurrock)

The Children's Community Nursing Service team provides nursing care for children and young people with a health need including palliative care in their own home or the community and includes training and support for families and carers. The primary aim is to prevent hospital admission, attendance and length of hospital stay through supporting a family to care for their child at home or within their local community.

This service covers Mid Essex excluding Halstead.

The advice line provides access to a member of the hospice team who is able to give advice on symptoms, nursing care and other needs relating to life-limiting/palliative care needs and available between 8.00am and 8.00pm, 7 days a week.

Please call the advice line when:

• advice is needed regarding hospice care and support
• advice or information is needed regarding the management of symptoms
• concerns about symptoms that need to be addressed before your next scheduled visit/appointment
• reassurance is required for someone who is anxious about a change in their condition