Services
A quick search directory of national, regional and borough based clinical services
Admiral Nurse Dementia Helpline
T 0800 888 6678
W https://www.dementiauk.org/get-support/dementia-helpline-alzheimers-helpline/
The Admiral Nurses at Dementia UK provide information, advice and support with any aspect of dementia.
The specialist dementia nurses offer free and confidential support via the Helpline for you when you need help.
Age UK provide information and support on financial, legal, health and wellbeing for older people. They support via their advice line, befriending service and day centres.
The Alzheimer's Society dementia advisors can help people living with dementia and their carers. They can provide practical help and emotional support via the telephone support or the online community connecting those in similar situations.
Amparo support following suicide
T 0330 088 9255
This free Specialist Bereavement Service, delivered by Amparo for residents in mid and south Essex, provides emotional and practical support for anyone who has felt the impact of suicide at any time (recent or historical).
The service is completely confidential and can provide short-term or longer-term support. It is also available to bereaved children (Aged between 4 and 11 with agreed appropriate adult) and young adults (Age 11 upwards).
Experienced Liaison Workers, aim to make initial contact within 24 hours of a referral being received, offer residents:
- Support in their homes or wherever is most comfortable to the resident.
- One to one individual support
- Help with any media enquiries
- Practical support when liaising with the Police or Coroners including preparing for and attending inquest
- Help overcoming feelings of isolation
Please complete the referral form: https://amparo.org.uk/refer/
Asthma + Lung UK provides help for those living with lung conditions.
There is support available using the telephone helpline or the email address above.
At a Loss
Bereavement Support available with a bereavement counsellor online: https://www.ataloss.org/live-chat
Bereavement Advice Centre provides practical help when you need it most. They support and advise people on what they need to do after a death.
Blackwater Pharmacy
T 01621 855118
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: Blackwater Medical Centre, Princes Rd, Maldon, CM9 5GP
Opening hours: Monday to Saturday 7.00am to 10.00pm. Sunday 10.00am to 6.00pm
Bliss offers a wide range of free services for the families of premature and sick babies including a video call support service.
The support group is a way to learn more about living with a lung condition and share your experiences and stories with others.
The British Heart Foundation provides information on heart and circulatory diseases.
Patients and carers can get support through the online support groups and communities, advice and guidance about heart and circulatory conditions and managing risk factors.
British Lymphology Society
The British Lymphology Society provides a directory of Lymphoedema treatment services.
Use the website address above to find your local services.
Child Bereavement Network
The Childhood Bereavement Network (CBN) is the hub for those working with bereaved children, young people and their families across the UK. Support is provided by the network members.
Offer a telephone support service for bereaved young people up to age 25, their families/ carers or individuals or families who have lost a child.
Child Death Helpline is operated by a dedicated team of volunteers who are all bereaved parents. The helpline provides support to a parent who has lost a child of any age, under any circumstances, and however recently or long ago, we’re here to help. They also offer support to grandparents, siblings and the extended family, as well as professionals who have been impacted by the death of a child.
The Children's Community Nursing Service provides nursing care for children and young people with a health need in their own home or the community and includes training and support for families and carers. The primary aim is to prevent hospital admission, attendance and length of hospital stay through supporting a family to care for their child at home or within their local community.
This service covers Mid Essex excluding Halstead.
Christchurch Pharmacy
T 01376 328157
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: Mace Avenue, Off Rayne Road, Braintree, CM7 2AE
Opening hours: Monday to Friday 8.30am to 7.00pm. Saturday 9.30am to 1.00pm.
CRUSE Bereavement care helps people through bereavement with support, information and campaigning.
Farleigh Helpers is a telephone support and befriending service available to everyone in the community. The service is avialable for anyone in need of someone to talk to.
Helpers offer regular friendly calls to listen, converse and if required signpost to information that may be of use. The service operates between Monday to Friday 9.00am to 5.00pm regular weekly chat of up to 30 minutes can be arranged or just get in touch as the need arises.
Farleigh Hospice Bereavement Support
T 01245 457308
W https://www.farleighhospice.org/advice-support/bereavement-support/circle
CIRCLE Adult Bereavement Support provides help to bereaved adults in mid Essex, regardless of the cause of death or where the individual died. Each person is affected differently by bereavement, and the aim is to help with the impact of grief and provide support.
Farleigh Hospice Clinical Advice Line
T 01245 455478
W https://www.farleighhospice.org/advice-support/advice-line
The advice line provides access to a member of the hospice team who is able to give advice on symptoms, nursing care and other needs relating to life-limiting illness and available between 8.00am and 8.00pm, 7 days a week.
Please call the advice line when:
- advice is needed regarding hospice care and support
- advice or information is needed regarding the management of symptoms
- concerns about symptoms that need to be addressed before your next scheduled visit/appointment
- reassurance is required for someone who is anxious about a change in their condition
Farleigh Hospice Education
W https://www.farleighhospice.org/advice-support/healthcare-professionals/education-at-farleigh
Farleigh Hospice’s Education Team provides a comprehensive educational programme designed to support health and social care providers with the skills and knowledge to help deliver good end of life care for both patients and families.
The educational programme which covers:
- Identifying end of life and dying
- Communication skills
- Assessment of physical, psychological, emotional and spiritual needs
- Advance Care Planning
Farleigh Hospice Inpatient Unit
T 01245 457361
W https://www.farleighhospice.org/advice-support/your-care/inpatient-care
The specialist Inpatient Unit (IPU) is located in the hospice building in Broomfield, Chelmsford. It provides short-term care for patients needing symptom control, respite, rehabilitation, or end of life care.
There are 10 comfortable rooms, all with Freeview TV, phones, internet access, en-suites, as well as their own private patios, overlooking our beautiful gardens. One of the rooms is specifically designed for young people and their families.
Farleigh Hospice Specialist Community Support
T 01245 455478
The team include Clinical Nurse Specialists, Registered Nurses and Health Care Assistants. They are experts in pain and symptom control and provide:
- Specialist Physiotherapy
- Occupational Therapy
- Complementary Therapy
- Social Work
- Counselling
- Family Support Practitioners
Farleigh Hospice Spiritual Care
T 01245 457311
W https://www.farleighhospice.org/advice-support/spiritual-care-2
The Farleigh Hospice Spiritual Care team is led by the Chaplain and a team of volunteers, who come from a range of faith and non-faith communities.
Support for people of all faiths and none are available for patients, family, friends, and carers and the team are open and inclusive to all wishing to receive spiritual care.
Farleigh Hospice Yo-Yo Project
T 01245 457416
W https://www.farleighhospice.org/advice-support/bereavement-support/yo-yo
Yo-Yo is a community bereavement service for children and young people aged 4 to 18.
We offer a range of support options including:
- 1 to 1 support
- Counselling
- Music, Art and Play Therapy
Find a register office
There is a legal requirement that a death be registered within five working days. It is important to let the Register Office know if the funeral is to be held within 24 hours. The person registering the death must be able to provide some basic details of the person who has died. Please take the Medical Certificate of Cause of Death to the Register Office. It is also helpful to take the person’s birth and marriage certificates, passport or NHS Medical Card, although they are not essential.
Use the web link above to find your local register office by entering your postcode.
Grief Encounter is a national charity offering a free helpline and online support for children and young people wishing to access bereavement support.
They also offers counselling support in classrooms, online or at their premises in North London. A referral form is available on their website.
Hospice Rapid Access Service (HRAS)
T 01702 220350
W https://www.havenshospices.org.uk/fair-havens/rapid-access/
The Hospice Rapid Access Service is a 24 hour services for people with a primary health need, who are rapidly deteriorating, and likely to be entering the terminal phase of their illness.
Havens Hospices, St Lukes Hospice and Farleigh Hospice work together as a collaborative to ensure consistency of care across all of Mid and South Essex.
The Hospices will assess the care needs of the patient and source care that meets the holistic needs of the patient. This could be care in the home, on an in-patient unit, or in a Nursing Home.
Havens Hospices – havenshospices.rapidaccess@nhs.net (Southend, Castle Point and Rochford)
Farleigh Hospice - contactteam.fh@nhs.net (Chelmsford, Maldon and the Dengie, Braintree and the surrounding areas)
St Luke’s Hospice - Stlukes.oneresponse@nhs.net (Basildon and Thurrock)
Hospice UK
Hospice UK can help find a hospice, provide infromation and support about end of life care and guidance to plan ahead.
International Children's Palliative Care Network
The network is committed to providing information on available resources related to the field of children’s palliative care.
Jewish Bereavement Counselling Service
T 020 8951 3881
Jewish Bereavement Counselling Service has counsellors that understand the specific issues raised by bereavement within a Jewish context. This service is sensitive, aware and knowledgeable about social, cultural and religious needs.
The Lullaby Trust raises awareness of sudden infant death syndrome (SIDS), provides expert advice on safer sleep for babies and offers emotional support for bereaved families.
LymphConnect
LymphConnect is an online platform developed to help manage lymphoedema or lipoedema, understand more about the condition, share experiences and get support and advice.
Macmillan Cancer Support
T 0808 808 0000
W https://www.macmillan.org.uk
E https://www.macmillan.org.uk/forms/contact-us/ask-macmillan-form.html
Macmillan provide cancer information, support and help everyone with cancer live life as fully as they can.
Visit the website to get help with paying bills, advice on benefits or treatment, or to just chat.
Marie Curie provide support for patients and carers through terminal illness.
Find information and support through the telephone helpline and online chat via their website.
Other services include Marie Curie nurses, Hospice care, helper and companion services.
The Muslim Bereavement Support Service supports Muslim women who are facing bereavement and/or are bereaved. They will speak with Muslim men and signpost them to appropriate bereavement support.
Pumping Marvellous - Heart Failure Charity UK
Pumping Marvellous offers support to help people live well with heart failure, to recognise the early symptoms and self-interventions through their community hub.
Rainbow Trust Children’s Charity supports families who have a child aged 0 to18 years with a life-threatening or terminal illness.
Samaritans provides a 24 hour, 7 days a week advice line.
Stillbirth and neonatal death (Sands) is the leading stillbirth and neonatal death charity in the UK. They ensure that anyone affected by the death of a baby receives the best possible care and support for as long as they need it.
Sands provides bereavement support services both nationally through its Freephone helpline, mobile app, online community and resources, and locally through a UK-wide network of around 100 regional support groups.
The Foundation is a worldwide organisation, American based, whose purpose is to promote awareness, fund research and serve those affected by sudden unexplained death in childhood.
Survivors of Bereavement by Suicide are a national charity providing dedicated support to adults who have been bereaved by suicide. The volunteers come from all walks of life but nearly all have been touched by suicide themselves, this experience enables them to connect with others.
Tesco In-Store Pharmacy
T 01245 772368
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: Princes Road, Chelmsford, CM2 9XW
Opening hours: Monday 8.00am to 10.30pm. Tuesday to Friday 6.30am to 10.30pm. Saturday 6.30am to 10.00pm. Sunday 10.00am to 4.00pm.
The Association for Paediatric Palliative Medicine (APPM)
The Association for Paediatric Palliative Medicine represents all doctors, nurses and allied health professionals working in the area of Paediatric Palliative Medicine in hospital, hospice and community settings. It seeks to support practice and training for all doctors and other health professionals working in this area of medicine.
The Bereavement Journey
W https://www.thebereavementjourney.org/national-online-course
The Bereavement Journey runs an online course three times per year for anyone in the UK who isn’t able to access an in-person course near to where they live, or who would prefer an online course.
The Compassionate Friends (TCF) is a charitable organisation of bereaved parents, siblings and grandparents dedicated to the support and care of other similarly bereaved family members who have suffered the death of a child or children of any age and from any cause.
Get support using the telephone helpline or online support groups.
The Good Grief Trust helps all those affected by grief in the UK and brings bereavement services together, to ensure that everyone receives the tailored support they need to move forward with their lives.
The trust is run by the bereaved, for the bereaved and aim to normalise grief and raise awareness of the impact of grief on a national platform.
Together for Short Lives have a helpline and family support hub to provide help and advice foir those caring for a child with a serious illness.
Well Pharmacy
T 01787 479 793
A community pharmacy which stocks common palliative medicines to support people being cared for at home
Address: Solar Superstore, 12 Weavers Court, Halstead, CO9 2JN
Opening hours: Monday to Friday 9.00am to 5.30pm. Saturday 9.00am to 1.30pm.
Widowed and young
Widowed and young (WAY) is a UK charity that offers a peer-to-peer support network for anyone who's lost a partner before their 51st birthday – married or not, with or without children, inclusive of sexual orientation, gender, race and religion.
Winston's Wish is a national charity offering a free helpline and online support for children and young people wishing to access bereavement support.
They also provide resources and further training for schools and healthcare professions.
Young lives vs Cancer support those under 25 with cancer, and their families, to get the help they need during their cancer treatment and beyond, including bereaved families living with emotional pain.
Young Minds
Young Minds is a national charity which supports both young people, their parents and loved ones through loss.